1. Information we collect

We collect information in a few ways.

Information you give us

When you fill out a form, book a call, enroll in a course, request a resource, or contact us, you may share things like your name, email address, phone number, organization, role, and any details you include in your message. If you make a purchase, our payment processor collects your payment details. We do not store full card numbers ourselves.

Information we collect automatically

When you visit our site, we may automatically collect technical details like your device type, browser, IP address, the pages you view, and how you found us. We use this to understand how our site is used and to improve it.

Information from other sources

We may receive information from trusted services we work with, such as our website tools, email platform, and analytics providers.

2. How we use your information

-Provide our services, courses, resources, and tools

-Respond to your questions and requests

-Process enrollments, bookings, and payments

-Send you updates, newsletters, and offers you have agreed to receive

-Improve our website, content, and services

-Keep our services safe and prevent misuse

-Meet our legal and tax obligations

3. How we use AI

As an education technology company, we use artificial intelligence tools in our work. When we use AI to help deliver our services, we do so thoughtfully and with care for your privacy. We do not sell your personal information, and we do not allow your personal information to be used to train outside AI models without your consent.

4. How we share information

We do not sell your personal information. We share it only in these limited cases:

Service providers. Trusted companies that help us run our business, such as our website platform, email and text messaging tools, payment processors, and analytics providers. They may only use your information to do work for us.

Legal reasons. If the law requires it, or to protect our rights, safety, or property.

Business changes. If our company is involved in a merger, sale, or transfer, your information may be part of that, and we will let you know.

5. Cookies and tracking

Our website uses cookies and similar tools to help the site work, remember your preferences, and understand how visitors use our pages. You can control cookies through your browser settings. If you turn them off, some parts of the site may not work as well.

6. Email and text messages

If you give us your email or phone number and agree to hear from us, we may send you updates, newsletters, offers, and service messages.

For text messages: by giving us your phone number and opting in, you agree to receive text messages from Umemba Health. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving texts, or reply HELP for help. Opting out of texts will not affect the other ways we communicate with you. We do not share your phone number with third parties for their own marketing.

You can unsubscribe from marketing emails at any time using the link at the bottom of any email.

7. How we protect your information

We use reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of storing or sending information online is perfectly secure, so we cannot promise absolute security, but we work hard to keep your information safe.

8. How long we keep information

We keep your information only as long as we need it to provide our services, meet legal and tax requirements, resolve disputes, and enforce our agreements. When we no longer need it, we take steps to delete or de-identify it.

9. Your choices and rights

Depending on where you live, you may have the right to:

-Ask what personal information we hold about you

-Ask us to correct information that is wrong

-Ask us to delete your information

-Opt out of marketing messages

To make a request, email us at [email protected]. We will respond as required by law. We will not treat you unfairly for using your privacy rights.

10. Children's privacy

Our services are meant for adults and organizations. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us and we will remove it.

11. Links to other sites

Our website may link to other websites and tools we do not control. This policy does not cover those sites. Please review their privacy policies before sharing your information with them.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the date at the top of this page. If we make a major change, we will take reasonable steps to let you know.

13. How to contact us

If you have questions about this Privacy Policy or your information, contact us:

Umemba Health LLC
10228 E. Northwest Hwy #1025
Dallas, Texas 75238
Email: [email protected]
Phone: (512) 609-0242 or Toll Free at 1-877-676-8708